We are looking for the perfect person to fill a customer service position within our showroom yet have a wide range of skills to also manage a bit of our marketing. Are you that person?
This is an entry level position for an individual that is fun, outgoing, energetic, and driven to become a part of our awesome team.
The ideal candidate must have the interest and the capacity to (1) Conduct inside sales and customer service in our design showroom; (2) Maintain pricing, sampling and coordination of the showroom; (3) Head up our social media, e-marketing and mail campaigns; (4) Implement website changes; and (5) Oversee office requirements to meet sales and marketing objectives.
Assist customers, answer phones, return calls promptly, and keep showroom neat and organized.
Review sample check-out sheets and follow up with open sales orders on a weekly basis.
Communicate with vendors, and manage price lists and update pricing in showroom as needed. Maintain a sample inventory for customer check- out requirements.
Build and execute social media strategy through research, platform determination, benchmarking, and messaging that effectively targets the specified audience.
Generate, edit, publish and share daily/weekly content (original text, images, video or HTML) that builds meaningful connections and encourages measurable sales growth.
Continually improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate specific actions.
Assist in updating and making changes as needed on the WordPress web platform.
Coordinate with sales and marketing to meet merchandising expectations and labeling needs for sample displays.
Great at multi-tasking
Superior organizational ability
Excellent writing, editing (photo/video/text), presentation and communication skills.
Experience in social media communication.
Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
Available to work on Saturdays